BLANKSBYSM IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES & PACKAGES DAMAGED DURING TRANSIT OR DELIVERY. CUSTOMER IS RESPONSIBLE FOR THE COST OF RE-SHIPPING.

ORDER PROCESSING

• Please allow 1-3 business days for normal processing time. Allow an additional 2-4 business days during busy periods.

• Quoted delivery days displayed at checkout are estimated transit times after your order has been shipped.

• Packages are shipped in the order they are placed based on availability.

• Additional processing period may be necessary based on inventory availability. If stock is unavailable wholesale customers have the option to pre-order. vailable for wholesale customers.

• Please allow up to 6-weeks for full production and delivery on bulk pre-orders.

 

RETURNS, EXCHANGES, & MISSING ITEMS

• If you’re looking to return a product, your item must:

• be sent back within 14 days of the delivery date.

• be in its original, unused, unaltered and unwashed condition.

• have all original tags attached.

• we not accept returns about fittings ot won quality opinion

• Please return your product to the following address:

• 3 DEVONIA ROAD

• LE24UJ OADBY

• LEICESTER

• ALL CLAIMS ARE REQUIRED WITHIN 14-DAYS.

• An RA# is required for all returns and exchanges. Merchandise may be returned within 14 days of receipt of the merchandise. Buyer is responsible for the cost of return shipping.

• Customer has 3-days from arrival date of delivery to make any missing items claim. We take claims very seriously and make thorough investigations. We match actual shipment weight to a duplicated order along with other verification processes including warehouse photo evidence to ensure missing claims are valid.

• Returns must be new, unworn, and in original condition. We will inspect items individually to approve the condition of all returned goods.

• Buyer is responsible for all fees associated with roundtrip return/exchange shipping. Shipping charges are non-refundable.

• We reserve the right to refuse return shipments without an authorisation.

 

REFUNDS/CREDIT

• Returns will be refunded to your original account within 14 business days. Your bank may take 10 business days to process the return.

 

SHIPPING/RETURNS/DAMAGE/DEFECTIVE ITEM CLAIMS

• All damage/defective item claims must be made within 7 days of receipt . We require individualised photo-proof of every damaged item as well as a photo of all damaged products together.

• We take all claims very seriously and will conduct a thorough assessment and investigation. False claims will result in a permanent deactivation of your account.

• Such claims cannot be made after it has left the customer's original shipping destination - for example: items that has been shipped to screenprinters or dye-house.

• We are not liable for any damages incurred by third-party operators. Damage claims are strictly for defective goods that were originally damaged at our factory/distribution point during production. Our products are not manufactured near any ink or liquids that may stain the goods.

• If your package is shipped directly to your printing company, it is your responsibility to assure that the items are clear of any damages within 3 days. Proceeding to print will void all claims.

• All items within the claim must be in original condition - not printed on or altered in any way.

• Item must be in new and unworn condition.

• We only process replacements for items included in the approved claim. For example, if there are 6 white t-shirts in the claim, the exchange/refund/credit will be exclusive to them. No interchangeability.

• Approved claims are valid for full refunds, exchange, or store credit.

• Claims on items are required to be returned. Buyer will have to cover return shipping cost.

 

SHIPPING RATES
Blanksbysm ships to accounts worldwide. Refer to shipping page for rates. 

DOMESTIC DELIVERY
We offer free shipping on retail/sample orders to our U.K. customers. Please see at checkout.

INTERNATIONAL DELIVERY
Fedex

Please see rates at checkout.